Effective Date: 21 January 2026
Content.com.my (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal data of all visitors, clients, and partners who interact with our website and services.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or engage with our content marketing services.
1. Information We Collect
We may collect personal and non-personal information in the following ways:
Personal Information
Name
Email address
Company name
Phone number
Billing or invoicing details (where applicable)
Any information you voluntarily provide through contact forms, emails, or consultations
Non-Personal Information
IP address
Browser type and version
Device information
Pages visited and time spent on the site
Referral source and basic analytics data
2. How We Use Your Information
We use the information collected for legitimate business purposes, including:
Responding to enquiries and contact requests
Providing content marketing, SEO, and related services
Managing client relationships and service delivery
Sending service-related communications
Improving website performance, usability, and content quality
Meeting legal, accounting, or regulatory obligations
We do not sell, rent, or trade personal data to third parties.
3. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance user experience and analyse website performance.
Cookies help us:
Understand how visitors interact with our content
Measure traffic and engagement patterns
Improve site structure and usability
You may disable cookies through your browser settings. Doing so may affect certain site functionalities.
4. Disclosure of Information
We may disclose your information only in the following circumstances:
To trusted service providers who assist in operating our website or business, subject to confidentiality obligations
When required by law, regulation, or legal process
To protect our rights, property, or safety, or that of our users
All third parties are required to handle personal data responsibly and in compliance with applicable laws.
5. Data Protection and Security
We implement reasonable technical and organisational measures to protect your personal data against:
Unauthorised access
Accidental loss
Misuse or disclosure
While we strive to protect your information, no method of transmission over the internet is completely secure. We cannot guarantee absolute security.
6. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, or to comply with legal and contractual obligations.
When data is no longer required, it is securely deleted or anonymised.
7. Your Rights
Depending on applicable data protection laws, you may have the right to:
Access the personal data we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal data
Withdraw consent where processing is based on consent
Object to certain data processing activities
Requests may be made by contacting us using the details below.
8. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices, content, or security of third-party sites.
We encourage users to review the privacy policies of any external websites they visit.
9. Children’s Privacy
Our services and website are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.
If you believe a child has provided us with personal information, please contact us so appropriate action can be taken.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements, business practices, or services.
Any updates will be posted on this page with a revised effective date.
11. Contact Us
If you have questions about this Privacy Policy or how your data is handled, you may contact us at:
Content.com.my
Email: support@content.com.my
Website: https://www.content.com.my
By using our website or services, you acknowledge that you have read and understood this Privacy Policy.